Privacy Policy

1. Services and Third-Party Providers
   • Our website is hosted on wpengine, and we use JotForm, a secure platform for information and forms, and are SOC I  to process online submissions including quote requests, carrier packets, onboarding forms, and contact forms. By using our site or submitting information, you acknowledge that your data will be processed by these platforms under their respective privacy policies.
2. Information We Collect
   • Contact information: name, email, phone number, company.
   • Business identifiers: MC/DOT numbers, FEIN, insurance data.
   • Vendor compliance information: certificates, qualifications, safety documentation.
   • Media content: photos/videos of job sites, equipment, or rigging operations.
   • Operational information: job instructions, delivery confirmations, forms.
   • Technical data: IP address, browser type, and basic GoDaddy analytics.
3. Use of Photos and Media
   • By providing photos, videos, or media to SFS (via email, text, uploads, social media, or JotForm), you consent to the following uses:
   • Marketing and promotion (website, social media, brochures).
   • Internal safety training and operational improvement.
   • Documentation of job performance and compliance.
   • SFS takes reasonable care to avoid displaying sensitive identifiers. Media removal requests can be sent to privacy@simplyforwardsolutions.com.
4. How We Use Personal Information
   • SFS uses personal information to coordinate freight brokerage and rigging operations, verify vendor compliance, process onboarding forms, communicate with customers and service partners, improve training and safety processes, meet legal and regulatory obligations, and maintain secure website operations.
5. Sharing and Disclosure
   • SFS does not sell personal information. We share data only with:
   • Carriers, rigging vendors, and service partners needed for operational execution.
   • Third-party processors such as GoDaddy and JotForm.
   • Insurance, legal, and regulatory bodies when required by law or safety obligations.
6. Your Rights and Choices
   • You may request access, correction, or deletion of your personal data, subject to operational and legal retention requirements. Requests may be submitted to privacy@simplyforwardsolutions.com.
7. Cookies and Tracking
   • Our website uses cookies for essential functionality and security. Users may control cookie preferences through browser settings. Optional analytics or marketing cookies will be disclosed if implemented.
8. Data Security
   • SFS and its service providers maintain administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is fully secure.
9. Data Retention
   • We retain information only as long as necessary for operational, legal, regulatory, and contractual purposes, including FMCSA requirements. When no longer needed, data is securely deleted or anonymized.
10. International Transfers
    • If personal information is transferred outside the United States, appropriate safeguards such as contractual protections are applied.
11. California Privacy Rights (CCPA/CPRA)
    • SFS does not sell personal information. California residents may request access, deletion, or correction of their information by contacting us. No discriminatory treatment is given for exercising privacy rights.
12. Children’s Privacy
    • SFS services are intended for business use by adults. We do not knowingly collect personal information from children.
13. Policy Updates
    • This Privacy Policy may be updated periodically. Updates will be posted with a revised effective date and reviewed annually.

Contact Information please use our Contact Page.